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 ARTICLE ABComm
Content in English

ARTICLE ABComm

Live Commerce: real-time sales

Maurício Salvador –
President of the Brazilian E-Commerce Association (ABComm)

With consumers increasingly connected, live commerce emerges as an innovative strategy to boost online sales. The proposal is simple, dynamic, and effective: combining the power of a live broadcast with the interactivity of social media. During the live stream, it is possible to present products in real time, clarify doubts, offer exclusive promotions, and encourage engagement.

More than a digital storefront, live commerce transforms the shopping experience into an event. Direct interaction creates a sense of closeness between brand and consumer, humanizing communication and strengthening trust. When the audience sees the product in use and can ask questions live, the chance of conversion increases significantly.

Among the main benefits are the increase in the conversion rate, the expansion of brand reach, and customer loyalty. To succeed, it is essential to plan the broadcast script, ensure audio and video quality, promote the event in advance, and, above all, maintain authenticity in communication.

The future of digital retail is increasingly tied to experience. And in this context, live commerce is not just a trend — it is a revolution in the way of selling and connecting with the audience.

Source: Eletrolar News #167

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